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Justin Starbird .
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August 11, 2025 .
Solving the B2B Growth Puzzle: The Power of Consistency and Trust
How do you truly achieve consistent business growth in today's crowded market? It often feels like a complex puzzle, doesn't it? Well, what if we told you the answer frequently boils down to two fundamental, yet often overlooked, principles: consistency and building genuine trust?
Let's unpack this.
Think about Nic Conley's journey with "The Follow-Up" newsletter. He didn't just stumble into 21,000 subscribers. He recognized a real gap: B2B sales professionals needed dedicated, tactical content, not just more marketing or finance news. This understanding led him to create a resource that empowers sales reps, and in doing so, he cracked the code for a thriving B2B platform.
Tackling the "Out of Sight, Out of Mind" Problem: Why Consistency is Your Growth Engine
One of the biggest hurdles in B2B is simply staying relevant. Inboxes are overflowing, and memories are short. This is where consistency becomes your secret weapon. As Conley wisely points out, companies aren't thought of randomly; they are reminded of.
Imagine a MedTech manufacturing company with lengthy product cycles. Without consistent communication, they risk fading into the background, even with potential clients. A regular newsletter or a strategic series of follow-ups acts as that vital reminder, keeping your brand top-of-mind. It's about showing up reliably, week after week, cultivating that invaluable presence and mindshare. It's not just about selling; it's about being there when the need arises. Conley himself shared how a simple monthly newsletter for an earlier venture consistently generated inbound inquiries, just because it provided the necessary "nudge" for clients who had temporarily forgotten about a project. That's real growth driven by consistent presence.
Solving the "Just Another Sales Pitch" Dilemma: How Trust Fuels Long-Term Relationships
Now, let's talk about trust. We've all received those generic "bumping this" emails, haven't we? They scream "sales pitch" and often get deleted. This is where many businesses miss a huge opportunity. Conley advocates for a different approach: treat your communications less like an immediate sales push and more like a valuable media channel.
Instead of just product updates, offer genuine insights, relevant industry news, or even content that appeals to your audience's broader interests. This builds goodwill and actually makes people want to open your emails.
For your sales team, this means shifting from cold outreach to:
📍Providing New Information: Offer fresh perspectives, relevant articles, or updates that truly benefit the recipient.
📍Demonstrating Research: Show you've done your homework and understand their specific challenges. This isn't just about selling; it's about showing you care.
📍"No-Ask" Touches: Occasionally send emails that offer pure value with no immediate sales request. This builds a reservoir of goodwill that pays off handsomely when the time is right for a sale.
This principle of reciprocity is powerful. When you consistently offer value without an immediate expectation, you build a strong foundation of trust. And trusted relationships? They make future sales conversations exponentially easier and lead to lasting partnerships.
Beyond the Tactics: What Else Drives Top Performers?
While mastering consistency and trust is crucial, Conley also offers a practical reminder: product-market fit matters. A great sales rep with an in-demand product will shine. "You put a mediocre sales rep at OpenAI right now and they're going to look like a genius," he quips, highlighting the impact of market pull.
However, regardless of the product, the core traits of top sales performers remain constant: sheer drive, the ability to build strong relationships, and an unwavering commitment to consistent follow-up. It's about being willing to engage for the long haul, even if it takes years, as is common in high-stakes markets.
So, for you, as a B2B leader, the solution to consistent growth lies in a multifaceted approach. It's about investing in solid sales training and smart marketing, yes, but also about cultivating a company culture where consistency, delivering genuine value, and nurturing relationships are celebrated as fundamental to your success. These are your true "superpowers" in a competitive market, enabling you to differentiate and fuel sustainable growth.
Want to hear more from Nic!? Tune in to "The Power of Consistent Engagement with Nic Conley, Creator of The Follow-Up Newsletter," live on The TAGLine Podcast now.
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Justin Starbird
About the Author: Justin Starbird I have been fortunate to have had several entrepreneurs that came before me take the time to “pull back the curtains” and allow me to be a part of their multi-million dollar companies… and actually value my input. They allowed me to see their mistakes and learn from their real-world lessons so that I wouldn’t have to pay the expensive costs of experience on my own. Additionally, they taught me what really works and the importance of action - not just ideas.